Delivery & Returns

UK Delivery

Royal Mail 2nd Class – £2.95
Royal Mail 1st Class – £3.95
Royal Mail 1st Class Recorded – £4.95

International Delivery

Europe – £10.00
US & Canada – £20.00
Rest of World – £25.00


We hope you will be delighted with your purchase. However, if for any reason you are not, we are happy to offer you a full refund.

Please return your order to us within 14 working days from purchase if it is unwanted and 30 days if any of the goods are faulty. Please return unopened, unused and in original condition.

We reserve the right to refuse a refund if your item(s) are non-saleable. It is our customers’ responsibility to cover the initial cost of a return shipment. Please ensure a tracked service is used and a tracking reference and receipt is kept for proof of purchase. We will credit any returns shipping costs back to you once the order refund is approved and processed.

All online purchases must be returned to:

The Pawfect Pack, PO Box 377, Great Yarmouth, NR30 9HE